Exchange Policy

ANY PRODUCT BOUGHT FROM SHANAYAS ONLINE STORE CAN BE EXCHANGED FROM THE ONLINE STORE ONLY, PROVIDED IT IS UNUSED AND STILL HAS THE LABEL AND TAG.
FOR SALE ORDERS, EXCHANGES WILL BE PROVIDED FOR VALID REASONS ONLY I.E FAULTY OR INCORRECT ITEMS DELIVERED.
REFUNDS ARE NOT IN CASH - THE CLIENT CAN EXCHANGE WITH ANYOTHER PRODUCT FROM OFFICIAL ONLINE STORE. BY A COUPON OF THE SAME VALUE VALID FOR ONLINE STORE ONLY, WHICH CAN BE USED IMMEDIATELY OR WITH IN 10-DAYS.
EXCHANGE POLICY IS ONLY LIABLE WITHIN 10 DAYS AFTER THE GOODS ARE DELIVERED.
FOR MORE INFORMATION YOU CAN TEXT/CALL OUR CUSTOMER CARE IN OFFICE HOURS. Mon - Sat (10 am - 7 pm).